Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Clean
Convenient
Cramped Shower
Moderate Location
8.4/10
Great
Rooms
8.0
Location
8.4
Service
8.4
Dining
8.0
Guest reviews
8.4/10
based on 5 reviews
4.5/5
based on 1894 reviews
8.8
8.8/10 based on 30 reviews
#2 of 1,618 hotels in Changsha based on Tripadvisor
Anthony
United States,
March
2024
8.0/10
I had a mixed experience at the hotel. The rooms were nice and clean, but the shower room was quite cramped. The Executive Lounge access was a bonus, but I had to wait longer for some rooms to be ready. The service was excellent, with helpful and English-speaking staff, but there wasn't much to do on-site. The location was good, near subway stations and attractions, but it wasn't very central. The dining options were satisfying, especially if you're tired of Chinese food, and overall, the hotel provided a good value for the money.
Rooms
7.0
The rooms were nice and clean, but the shower room felt very cramped.
Service
9.0
The service was excellent with helpful and English-speaking staff.
Location
8.0
The location was good, near subway stations and various attractions.
Dining
8.0
The dining options were satisfying, especially if you're tired of Chinese food.
Facilities
8.0
The facilities were decent and provided a good value for the money.
Alex
United States,
December
2023
7.6/10
The hotel rooms were excellent, even better than those at Sheraton in Tanqiao, Shanghai, but there was an issue with the toilet not flushing initially, and some rooms were not ready upon arrival, requiring additional waiting time. The service was somewhat lacking as the staff seemed more interested in their phones than attending to guests, though the manager did offer some assistance promptly. The location was convenient, within walking distance to the nearest subway station and Martyrs Park, offering easy access to various attractions. The dining experience was enjoyable with a good selection of Asian and Western dishes, but there were limited options for those tired of Chinese cuisine. Overall, a decent stay with room for improvement.
Rooms
8.0
The rooms were excellent, better than those at Sheraton in Tanqiao, Shanghai, but there was an issue with the toilet not flushing initially.
Service
6.0
The staff seemed more interested in their phones than attending to guests, although the manager did provide some assistance.
Location
9.0
The location was convenient, within walking distance to the subway station and Martyrs Park, offering easy access to various attractions.
Dining
7.0
The dining experience was enjoyable with a good selection of Asian and Western dishes, but limited options for those tired of Chinese cuisine.
Facilities
8.0
The hotel facilities were sufficient for a comfortable stay.
James
United States,
October
2023
8.0/10
The hotel had a clean and comfortable room, but the lack of a flushing toilet made it challenging at times. The bathtub was a nice touch, though having no ensuite was awkward. The service was top-notch, with staff prioritizing my requests and the manager sorting out any issues. The location was convenient, near subway stations and attractions in Changsha. The dining experience offered a variety of Asian and Western food options, which was a pleasant change after days of Chinese cuisine. The facilities were good overall, enhancing the stay.
Rooms
7.0
The room was clean and had a comfortable bathtub, but the toilet issue was inconvenient.
Service
9.0
The service was exceptional, with staff going above and beyond to assist.
Location
8.0
The hotel's location in Changsha was convenient for accessing various attractions and public transport.
Dining
8.0
The dining experience provided a diverse selection of Asian and Western dishes, catering to different tastes.
Facilities
8.0
The facilities of the hotel were of good standard, enhancing the overall experience.
Bob
United States,
October
2023
8.8/10
I was thrilled to find that the rooms at this hotel were excellent, even better than what I experienced at the Sheraton in Tanqiao, Shanghai. They were very comfortable, and although one room was ready upon arrival, I did have to wait a few extra hours for the others to be prepared.
Rooms
9.0
The rooms were excellent and very comfortable.
Service
9.0
The staff here provide top-notch service, making my entire stay relaxed and enjoyable. It's evident that the hotel should be proud of their outstanding employees.
Location
9.0
The hotel's location was of very high standard, with clean surroundings and helpful staff. It was convenient to reach central places in Changsha and near many attractions accessible by subway.
Dining
9.0
The dining options were wonderful, especially for someone like me who was tired of Chinese food after traveling through China for more than a week. I found a refreshing variety in the restaurants.
Facilities
8.0
The hotel's facilities were up to standard, providing everything needed for a comfortable stay.
Thomas
United States,
September
2023
8.6/10
My stay at the hotel was incredibly comfortable and enjoyable. The rooms were excellent, even better than those in Sheraton, Tanqiao, Shanghai, and the Executive Lounge access made it very comfortable. However, the shower room was a bit small and cramped. The location was convenient, just a short walk from the Changsha Metro station, providing easy access to various attractions. The dining experience was delightful, offering a variety of food options. Overall, a great value for money stay.
Rooms
9.0
The rooms were very comfortable and exceeded my expectations, especially with the Executive Lounge access.
Service
9.0
The service at the hotel was exceptional, with all requests being treated as a top priority.
Location
8.0
The hotel's location near the Changsha Metro station and various attractions made it very convenient for exploring the city.
Dining
8.0
The dining experience was fantastic, offering a wide range of delicious dishes.
Facilities
9.0
The hotel facilities were top-notch, providing everything needed for a comfortable stay.